REACH is a digital completion and customer experience app that equips insurers with all the tools they need to interact and transact with customers at scale. Our flagship product, REACH Business Cloud® allows insurers and their customers to digitally complete signatures and forms plus collect identities, documents and payments all in one single app. In addition to the digital completion hub, insurance agents and their customers can quickly interact via the customer experience hub, which includes tools for live audio and video, chat, and co-browsing for real-time guided support.
Yair Ravid – CEO, Koby Avitan – Chief Product Officer and Derek Rathel – SVP, Sales & Marketing.
What is the problem in the insurance sector that you are trying to solve?
Eliminate the need for multiple apps and cost of training agents on multiple platforms. Centralize policy applications and sales, customer onboarding & registrations, claims and renewals in one single app to make the lives of insurance agents and their customers easier.
What is your business model?
REACH is a B2B software as a service company.
what are the values for insurance companies/brokers?
With REACH Business Cloud®, insurers can manage policy applications and sales, customer onboarding and registration, claims, and renewals with powerful digital completion and customer experience tools, all in one single platform.
How can you benefit with the insureds?
Insurance customers who would have otherwise been unable to complete a transaction on their own can now complete transactions with the help of support tools and instant accessibility to an agent who can guide them in real-time.
What investments were made in the company so far?
REACH is a venture backed company.
What deals have you signed so far?
REACH is used by businesses like NSM Insurance, Hammer Insurance, American Express, British American Tobacco and more.